Case studies

Before, what we did, and the numbers after

Three real-world setups, with the figures we agreed with each client.

+18% weekly covers

Trade · March to August

Eastlands Café Cluster

Challenge: Three small cafés lacked consistent staff, and a menu that changed from day to day was costing them repeat business.
Action: Haraka prepared three core mains and two sides, delivered daily in labelled 500 g portions. We trained each kitchen on reheating and gave every counter a simple POS card with allergen information.
Outcome: Average weekly covers up 18% across the three cafés
Daily prep time down by 1.5 hours per café
Repeat rate from 24% to 41% in 12 weeks
Contract value KES 3.6M over 12 months, 30-day termination clause

38% went weekly

Subscription · Eight weeks

Challenge: An office block had a lunch hour that disappeared into queues and delivery apps with unpredictable arrival times.
Action: We set up a shared fridge, a Thursday menu vote and a single afternoon dispatch, then let staff try boxes at the KES 600 first-order price.
Outcome: 38% of employees converted to weekly boxes
Average order value up from KES 900 to KES 1,400 a week
Pause and skip used by 1 in 5 subscribers instead of cancelling

22% lower cost per meal

Corporate · Three months

Challenge: A corporate client was paying for last-minute catering with prices that moved every week.
Action: We moved them to a planned weekly menu with a forecast order and one consolidated invoice.
Outcome: 22% reduction in per-meal variable cost
One invoice a month instead of fourteen
Dietary notes held on account and segmented at packing

“Haraka’s trade deliveries arrived on time every morning. Our staff are eating better and our pantry spend is more predictable.”

Amina, Office Manager, Westlands, Nairobi

“We took Haraka’s white-label mains and saw consistent portion control and taste. It let us serve new customers without extra cooks.”

Daniel, Café Owner, Eastlands, Nairobi

“The meal box saves me time and tastes like food from home. I can afford a healthy lunch every day now.”

Joy, Subscriber, Kibera, Nairobi

Client names and figures are illustrative.